OUR SERVICE


To be recognized as the best services provider in all the country, AGL have trained his employees to be friendly, give good welcome and be focus on customers.

AGL Head Office is located on 2nd and 3rd floor of ANZ Vientiane Commercial Building and is opened from Monday to Friday, from 8:00 am to 5:00 pm.

With a culture to be "customer oriented", AGL staff is always available to serve every customer regarding:

> General inquiries regarding our products.
> Details of procedures to renew insurance contracts, explain different insurance policies, claims requests, compensation payment service, issue new insurance contracts and provide information regarding the benefits of our insurance.

With more than 100 agents nationwide, AGL organized training courses on product comprehension and sales techniques so that all our agents are always up to date with our new products, such as Life Endowment, to better offer the best service to each customers.